Refuse
Wheeled grey refuse bin
These are the containers used in Ashford. Which ones a home has depends on its address.
Wheeled grey refuse bin
Wheeled green recycling bin
Brown garden waste bin
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The container pictures and words are Ashford Borough Council's own. This may not be every container it uses.
Greyed-out bin icons are placeholders where the container type or colour is not confirmed.
Container descriptions checked 19 September 2026; list of collections built from Ashford Borough Council's own service names 22 September 2026.
Links checked 19 September 2026.
Tell Ashford Borough Council first - it can only fix what it knows about.
Missed-bin guidance checked 20 September 2026.
If you've already reported the problem and used the council's complaints process, your district councillors can take up a repeated problem or a wider service failure. Find and write to my district councillors on Ashford Borough Council.
WriteToThem is an independent mySociety service. You'll enter your postcode there before choosing who to contact.
Complaint routes verified 6 September 2026.
Official figures for England, 2024 to 2025.
AI-generated summary, reviewed before publication. Checked 18 September 2026.
Ashford apologised after a resident was wrongly asked to pay £34 to replace a recycling bin he said collectors had damaged, Metro reported on 9 September 2026. The council said the charge was issued in error and ordered a replacement.
The resident criticised how difficult it was to prove responsibility for the damage. The council’s published policy lists replacement refuse and recycling bins at £34, but says it will replace lids confirmed to have been damaged during collection. Its ordering page says delivery is free and normally takes up to ten working days after payment.