How to report a missed bin

Report a missed collection to your council.

Find your council and follow “Missed bin or a problem” on its page. Where we hold a verified reporting link, it takes you to the council’s own service. Otherwise the page explains where to check.

The council will tell you when you can report a missed collection and any conditions that apply. Check those instructions before reporting it.

If you are unsure whether your bin was due, check your collection dates by postcode.